# DOCUMENTS

## DOCUMENTS

- [Main Service Agreement](https://resources.yamaindustrials.com/main-service-agreement.md): Yama Industrials, Inc. - Customer services guidelines, processes & procedures
- [MAIN SERVICE AGREEMENT](https://resources.yamaindustrials.com/main-service-agreement-1.md): Customer services guidelines, processes & procedures
- [Terms of Service Disclaimer](https://resources.yamaindustrials.com/terms-of-service-disclaimer.md): Additional Policies/Terms-of-Service/Privacy Terms
- [Independent Contractor Relationship](https://resources.yamaindustrials.com/independent-contractor-relationship.md): Document ID: YI-POL-001
- [Disclaimer: Solutions Provider](https://resources.yamaindustrials.com/disclaimer-solutions-provider.md): Yama Industrials as a whole is a Technology Advisory  Solutions Provider
- [Yama Universal Terms](https://resources.yamaindustrials.com/yama-universal-terms.md)
- [SERVICE LEVEL AGREEMENT](https://resources.yamaindustrials.com/service-level-agreement.md): Customer services guidelines, processes & procedures
- [Post-Agreement & Ad-Hoc Support Policy](https://resources.yamaindustrials.com/post-agreement-and-ad-hoc-support-policy.md): Document ID: YI-POL-004 Effective Date: July 1, 2025 Version: 1.0
- [Cybersecurity Guidance, Advisory, and Consulting Services Policy](https://resources.yamaindustrials.com/cybersecurity-guidance-advisory-and-consulting-services-policy.md): Note: No single, multiple processes or combination of technology will make you 100% secure.
- [On-Site Service/Support Resource Commitment Policy](https://resources.yamaindustrials.com/on-site-service-support-resource-commitment-policy.md): Billing and Invoice Information
- [Support Policy & SLA's](https://resources.yamaindustrials.com/support-policy.md): CLIENT SUPPORT INFORMATION
- [Third-Party Product Warranty and Support](https://resources.yamaindustrials.com/third-party-product-warranty-and-support.md): Hardware and Software Support
- [Policy on Service Modification for Terminated Accounts](https://resources.yamaindustrials.com/policy-on-service-modification-for-terminated-accounts.md): Document ID: YI-POL-006 Effective Date: July 1, 2025 Version: 1.0
- [Information Security at Yama Industrials, Inc.](https://resources.yamaindustrials.com/master.md): Internal guidelines, processes & procedures
- [Information Security Plan](https://resources.yamaindustrials.com/cyberpolicy.md): YAMA Security/Cyber Policy
- [Remote Support](https://resources.yamaindustrials.com/remote-support.md): Client On-Demand Remote Support Security - powered by ZOHO Assist/SpiceWorks
- [Immutable Infrastructure](https://resources.yamaindustrials.com/yama-immutable-systems-security.md): Development and Production Workstation & Servers
- [Terms of Use](https://resources.yamaindustrials.com/terms-of-use.md)
- [Acceptable Use Policy](https://resources.yamaindustrials.com/acceptable-use-policy.md)
- [Software and SaaS Subscription Agreement](https://resources.yamaindustrials.com/eula.md)
- [Privacy Policy](https://resources.yamaindustrials.com/privacy-policy.md): Notice
- [Zero-Knowledge Policy](https://resources.yamaindustrials.com/zero-knowledge-policy.md): Privacy by Design
- [Privacy by Design](https://resources.yamaindustrials.com/privacy-by-design.md): (PbD) framework
- [CCPA](https://resources.yamaindustrials.com/ccpa.md): California Consumer Privacy Act
- [Data Subject Notice](https://resources.yamaindustrials.com/data-subject-notice.md): Notice
- [Forrester Zero Trust Model](https://resources.yamaindustrials.com/forrester-zero-trust-model.md): Information/Systems/Network Security
- [GDPR](https://resources.yamaindustrials.com/gdpr.md): General Data Protection Regulation
- [NIST 800-88 Rev. 1](https://resources.yamaindustrials.com/nist-800-88-rev.-1.md): Media Sanitization Procedures
- [HIPAA](https://resources.yamaindustrials.com/hipaa.md): Health Insurance Portability and Accountability Act
- [PCI-DSS](https://resources.yamaindustrials.com/pci-dss.md): Payment Card Industry Data Security Standard
- [FIPS 140-2](https://resources.yamaindustrials.com/fips-140-2.md): Federal Information Processing Standard
- [SANS](https://resources.yamaindustrials.com/sans.md): (SysAdmin, Audit, Network and Security)
- [ISO 27001](https://resources.yamaindustrials.com/iso-27001.md): (ISO/IEC 27001:2013)
- [Covid-19](https://resources.yamaindustrials.com/covid-19.md): Business Continuity
- [DEI](https://resources.yamaindustrials.com/dei.md): Diversity, Equity, and Inclusion
- [Worker Infrastructure Protection](https://resources.yamaindustrials.com/worker-infrastructure-protection.md): Minimizing Attack Surface for Enhanced Security
- [SVB](https://resources.yamaindustrials.com/svb.md): Silicon Valley Bank Statement
- [LLM's - Leadership on use of AI technology](https://resources.yamaindustrials.com/llms-leadership-on-use-of-ai-technology.md): Leveraging Digital Technology for Enhanced Productivity and Corporate Resilience
- [The HUB](https://resources.yamaindustrials.com/the-hub.md): Yama's Infrastructure Tech Hub: Igniting Efficiency through Collaboration
- [Cybersecurity Advisory Services Policy](https://resources.yamaindustrials.com/cybersecurity-advisory-services-policy.md)