Privacy Policy
Notice
Safeguarding our users' information is a top priority.
This Privacy Policy explains how Yama Industrials, Inc. ("Yama Industrials, Inc.," "we," "us," or "our") collects, uses, and discloses your information. This Privacy Policy applies to all services and products, except those products that have a separate privacy policy.
By using our website, products, and services, you consent to the use of your information as described in this Privacy Policy. Please read this document in full. If you have any questions, please contact us.
Privacy is core to our business. We take the protection of your information seriously and are committed to transparent data practices.
What We Do NOT Collect or Retain
Yama Industrials, Inc. operates under zero-knowledge principles regarding permanent client data retention. We do not:
Permanently collect, store, or retain client passwords, login credentials, or authentication information
Maintain permanent copies of client proprietary data, Personally Identifiable Information (PII), or Protected Health Information (PHI) on our servers or off-site infrastructure
Maintain permanent remote support connections, persistent remote access tools, or monitoring systems on client systems
Collect or retain usage logs, activity logs, or behavioral telemetry from client systems
Sell any personal information about our users, other than in connection with a disposition of our company or our assets, as described below
Turn over any personal information about our users to third-party marketing or advertising firms without your consent
What Information We Collect
We collect only the information necessary to provide our services and maintain our business operations.
Information You Directly Provide Us
When you sign up for a Yama Industrials, Inc. account or use our services, we may collect:
Your email address (for billing, account status, system status updates, and customer support)
IP address (for account setup and billing purposes)
Company name or organization information
Payment contact information (for billing purposes)
Any information you voluntarily provide through communications with us
Payment Information
Payment processing is handled entirely by our third-party payment processor, Wave Financial (waveapps.com). When you receive an invoice from us, you will be directed to Wave Financial's secure payment portal to complete your payment.
Yama Industrials, Inc. does not collect, process, or store credit card numbers, CVV codes, bank account numbers, or any payment card information. The only exception is for payments made by company check, which are processed through standard banking channels.
All electronic payment information, including credit card and ACH transfer details, is collected and processed directly by Wave Financial and is subject to Wave Financial's privacy policy and security practices, not ours.
Information From Your Browser
Your browser automatically sends us certain information, including your IP address, browser type, operating system, and referral URL. We use this information for website optimization and security purposes.
A Note on Cookies
We do not deploy cookies or tracking technologies. However, some of our service providers may use cookies and similar technologies to help you interact with our website and services, and for analytics and support purposes. These service providers are subject to their own privacy policies.
Client Data Access During Service Delivery
When providing IT services, cybersecurity consulting, device migrations, system maintenance, and technical support, our technicians may access client systems and data, including:
Business files and documents
Personally Identifiable Information (PII) of client employees or customers
Proprietary business information and intellectual property
For healthcare clients: Protected Health Information (PHI) under HIPAA Business Associate Agreements
All such access is:
Governed by our contractual agreements (Master Service Agreement, Non-Disclosure Agreements, Business Associate Agreements)
Limited to what is necessary to perform the contracted services
Subject to strict confidentiality obligations
Not permanently retained on our systems after service completion
We do not collect, copy, or retain permanent copies of client data accessed during service delivery on our servers or off-site infrastructure. For healthcare clients, all PHI access is governed by Business Associate Agreements and subject to HIPAA safeguards. See our HIPAA Business Associate Notice for details.
How We Use Your Information
We use collected information for the following purposes:
To respond to your questions and fulfill your requests
To complete and fulfill your purchases and provide customer service
To send you marketing communications (which you can opt out of—see "Choices and Access" below)
To personalize your experience on our website and with our products and services
To allow you to participate in our promotions, which may have their own rules
For legitimate business purposes, such as fraud detection and prevention, developing new products, enhancing and improving our products and services, identifying usage trends, and operating our business activities
As required by applicable law or legal process
To enforce our Terms of Use and EULA
To protect the rights, privacy, safety, and property of Yama Industrials, Inc., our affiliates, and our users
We do not use your information for data analysis or profiling related to your business operations, client systems, or usage patterns.
How We Share Your Information
We share collected information in the following limited circumstances:
With third-party service providers who provide services such as website hosting, payment processing, IT infrastructure, email delivery, and similar services necessary to operate our business. These service providers are contractually obligated to protect your information and are prohibited from using it for other purposes. Our primary payment processor is Wave Financial (waveapps.com).
In legal proceedings, as we believe necessary or appropriate: (a) under applicable law; (b) to comply with legal process or requests from the U.S. Government; (c) to enforce our Terms of Use or EULA; (d) to protect our operations or those of our affiliates; (e) to protect the rights, privacy, safety, or property of Yama Industrials, Inc., our affiliates, you, or others; and (f) to pursue available remedies or limit damages.
In connection with business transfers, in the event of an acquisition, merger, reorganization, sale, or other disposition of all or any portion of our business, assets, or stock (including in connection with bankruptcy or similar proceedings).
If you violate our policies, we reserve the right to use or disclose relevant information and records if you violate our Terms of Use or EULA, or if you engage in or are reasonably suspected of engaging in illegal activity, to protect our operations and legal interests.
Third-Party Services
This Privacy Policy does not apply to third-party websites, services, or practices. Any links to third-party sites do not imply endorsement by Yama Industrials, Inc. or our affiliates.
When you are directed to Wave Financial's payment portal to complete a transaction, you will be subject to Wave Financial's privacy policy and terms of service.
Security
Yama Industrials, Inc. takes the security of your data seriously and uses reasonable security measures to protect personal information. However, no data transmission or storage system can be guaranteed to be 100% secure. If you believe your interaction with us is no longer secure, please immediately contact us at [email protected]
Choices and Access
Marketing Communications
If you no longer want to receive marketing-related emails from us, you may opt-out by following the instructions in each email or by contacting us at [email protected] We will comply with your request as soon as reasonably practicable. Please note that you cannot opt-out of administrative or transactional emails necessary for account management and service delivery.
Access and Correction
If you would like to review, correct, update, suppress, or delete the personal information you have provided to us, you may contact us at [email protected]
In your request, please clearly specify what personal information you would like changed and whether you want it deleted or suppressed from our database. For your protection, we will only implement requests with respect to the personal information associated with the email address you use to send your request, and we may verify your identity before making changes.
We will comply with your request as soon as reasonably practicable. We may need to retain certain information for record-keeping purposes, legal compliance, or to complete transactions you initiated prior to your request. Some residual information may remain in our databases and backup systems.
Use of Services by Minors
We do not direct our products or services to anyone under 18 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Cross-Border Transfer
Yama Industrials, Inc. operates out of the United States. Our services and products are not intended to subject us to the laws or jurisdiction of any state, country, or territory other than the United States. By using our website, products, and services, you consent to the transfer of information to and from the United States.
Sensitive Information
We request that you do not send us or disclose sensitive personal information such as social security numbers, health information, genetic characteristics, or criminal background information through our website or otherwise.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of our website, products, and services means you have accepted the updated Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.
Contacting Us
If you have any questions about this Privacy Policy, please contact us:
Yama Industrials, Inc. 800 Third Avenue #1292 New York, NY 10022
Or email: [email protected]
Because email communications are not always secure, please do not include credit card information or other sensitive information in your emails to us.
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