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DOCUMENTS
  • Disclaimer: Solutions Provider
  • Terms of Service Disclaimer
  • Third-Party Product Warranty and Support
  • Cybersecurity Guidance, Advisory, and Consulting Services Policy
  • Support Policy
  • MAIN SERVICE AGREEMENT
  • SERVICE LEVEL AGREEMENT
  • Remote Support
  • Information Security at Yama Industrials, Inc. & #BigDataTelekom and other associated divisions.
  • Information Security Plan
  • Immutable Infrastructure
  • Terms of Use
  • Acceptable Use Policy
  • EULA
  • Privacy Policy
  • Zero-Knowledge Policy
  • Privacy by Design
  • CCPA
  • Data Subject Notice
  • Forrester Zero Trust Model
  • GDPR
  • NIST 800-88 Rev. 1
  • HIPAA
  • PCI-DSS
  • FIPS 140-2
  • SANS
  • ISO 27001
  • Covid-19
  • DEI
  • Worker Infrastructure Protection
  • SVB
  • LLM's - Leadership on use of AI technology
  • The HUB
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Third-Party Product Warranty and Support

Hardware and Software Support

Yama provides a 14-day warranty on third-party products unless otherwise specified. After this period, the manufacturer’s warranty will be in effect. Clients should direct any warranty claims, service, or support inquiries to the manufacturer.

Key Points:

  • 14-Day Warranty: Yama offers a 14-day warranty on third-party products, starting from the date of purchase, unless otherwise noted.

  • Manufacturer's Warranty: Following the initial 14 days, any warranty claims must be handled directly with the manufacturer, as their warranty terms will apply.

  • Service and Support: While Yama can provide service and support, it will be available at the rates stated at that time. Clients are encouraged to contact Yama for any additional assistance.

By purchasing third-party products through Yama, you acknowledge and accept these terms regarding warranty and support.

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Last updated 9 months ago